Delivery and Returns

LAST POST DATES FOR CHRISTMAS

UK orders: please order by 4pm on Tuesday 19 December for Standard Delivery expected in time for Christmas, or by 4pm on Wednesday 20 December for Express Delivery.

International orders: please order by 4pm on Wednesday 6 December for expected delivery in time for Christmas. 

UK delivery is charged at a flat rate of:

Orders under £25: £2

Orders from £25 to £50: £4

Orders over £50: Free

Books are posted within 3 working days, and sent via Royal Mail First Class. Delivery takes approximately 1-2 working days.

Express Delivery is available at a cost of £8, and is sent by Royal Mail Special Delivery Guaranteed by 1pm.

Contact me if you are local to Wiveliscombe and would like to collect your books in person.  

International orders are charged at a flat rate of:

Orders under £24: Europe £9, USA £11, Rest of World £12

Orders from £25 to £39: Europe £11, USA £16, Rest of World £14

Orders from £40 to £60: Europe £13, USA £22, Rest of World £19

Orders from £61 to £140: Europe £14, USA £23, Rest of World £22

Orders from £140 to £200: Europe £16, USA £27, Rest of World £25

For orders over £200, please enquire.

Orders are shipped within 3 working days via Royal Mail International Tracked and Signed. Delivery normally takes 3-5 working days to arrive in Europe and 6-7 working days to arrive elsewhere.

I use an EORI number and HS codes to speed up customs clearance. Please note that you as a buyer are responsible for paying any and all import costs, clearing and handling fees, etc and VAT that may be charged within your country. I do not charge VAT on my products. 

Returns

I hope you will love your hand bound books, but if for any reason you are not happy with your purchase, please contact me within 14 days of receipt to arrange a return.

Books must be returned within 30 days of purchase in their original condition and packaged carefully. Once these have been received a replacement or refund can be made.

Please note that shipping costs are non-refundable and you will need to cover the cost of return postage.